Customer Service Representative

20-01-2021 17:17:02

Job Type : Full Time


Salary: Unspecified

Key Skills : Customer Service, Customer Handling, Telephone Handling, Customer Support

Experience : 2 years

Dubai

Company Profile

A logistics company located in Dubai

Job Description

  • Answer customer inquiries and resolve complaints.
  • Process orders and forms.
  • Keep/update records of customer interactions and transactions.
  • Ensure customer satisfaction and provide professional customer support.
  • Generate new leads.
  • Build and maintain sustainable customer relationships.
  • Meet/exceed the sales targets.
  • Provide appropriate solutions and alternatives within the time limits.
  • Follow all communication procedures, guidelines and policies.

Requirements

  • Filipinas preferred.
  • Minimum 2 to 3 years of experience.
  • Strong communication and problem-solving skills.

Qualifications

  • Bachelor's Degree in any field.