Customer Service Representative
20-01-2021 17:17:02
Job Type : Full Time
Salary: Unspecified
Key Skills : Customer Service, Customer Handling, Telephone Handling, Customer Support
Experience : 2 years
Dubai
Company Profile
A logistics company located in Dubai
Job Description
- Answer customer inquiries and resolve complaints.
- Process orders and forms.
- Keep/update records of customer interactions and transactions.
- Ensure customer satisfaction and provide professional customer support.
- Generate new leads.
- Build and maintain sustainable customer relationships.
- Meet/exceed the sales targets.
- Provide appropriate solutions and alternatives within the time limits.
- Follow all communication procedures, guidelines and policies.
Requirements
- Filipinas preferred.
- Minimum 2 to 3 years of experience.
- Strong communication and problem-solving skills.
Qualifications
- Bachelor's Degree in any field.