Customer Service Executive

23-12-2020 12:57:27

Job Type : Full Time


Salary: Unspecified

Key Skills : Customer Service, Customer Support, Customer Handling, Telephone Handling

Experience : 2 years

International City

Company Profile

A diversified group of companies based in Dubai

Job Description

  • Maintain a positive and professional attitude towards customers at all times.
  • Handle customer inquiries and resolve complaints.
  • Process orders, forms and requests.
  • Maintain records of customer interactions and transactions.
  • Make sure customer satisfaction and provide professional customer support.
  • Generate new sales leads.
  • Develop and maintain sustainable customer relationships.
  • Provide accurate and complete information to the customers.
  • Meet or exceed the assigned sales targets.
  • Provide proper solutions and alternatives within the time limits.
  • Adhere to communication procedures, guidelines and policies.

Requirements

  • Filipina candidates can only apply.
  • Minimum 2 years of experience in the courier field.
  • Excellent communication and problem-solving skills.

Qualifications

  • Bachelor's Degree in any field.