Customer Service Executive

22-10-2020 11:00:47

Job Type : Full Time


Salary: Unspecified

Key Skills : Customer Service, Customer Support, Telephone Handling

Experience : 2 years

Al Quoz

Company Profile

One of the largest fleet and courier company across UAE

Job Description

  • Handle incoming calls and generate new sales leads.
  • Develop sustainable relationships with customer accounts through interactive communication.
  • Provide accurate, valid and complete information about the products/services.
  • Meet or exceed the sales targets.
  • Handle customer complaints, provide solutions/alternatives quickly and follow up to make sure resolution.
  • Maintain records of customer interactions and file documents.
  • Adhere to communication procedures, guidelines and policies.
  • Make sure customer satisfaction and provide professional customer service.

Requirements

  • Smart, energetic sales professional for courier and cargo division at Dubai.
  • Strong communication skills and active listening.
  • Minimum 2 years of experience.
  • Customer orientation.
  • Excellent presentation skills.
  • Ability to manage time effectively.

Qualifications

  • Bachelor's Degree in any field.