Customer Service Agent

21-01-2021 12:39:51

Job Type : Full Time


Salary: Unspecified

Key Skills : Customer Service, Customer Care, Customer Handling, Telephone Handling

Experience : 1 year

Dubai

Company Profile

A floral boutique located in Dubai

Job Description

  • Handle large amounts of incoming calls.
  • Generate new sales leads.
  • Identify and assess customers’ requirements to achieve satisfaction.
  • Develop sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by utilizing the right methods/tools.
  • Meet or exceed personal sales targets.
  • Handle customer complaints, provide solutions and alternatives within the time limits.
  • Maintain records of customer interactions, process customer accounts and file documents.
  • Follow all communication procedures, guidelines and policies.

Requirements

  • Minimum 1 to 2 years experience.
  • Indian / Filipino nationals can only apply.
  • Both Male or Female candidates can apply.
  • Strong communication and problem-solving skills.

Qualifications

  • Bachelor's Degree in any field.